Suria Capital Helpdesk email to CCC@mobilityone.com.my for refund requirement with transaction details:-
CCC will create dispute case at MyDebit portal, bank will refund directly to end user within 14 to 30 days, depend on end user’s bank SOP.
(2) Credit Card
CCC will raise dispute to Credit Card team, Credit Card service provider will refund to end user within 14 days upon approved by Credit Card service provider.
CCC will inform M1 Finance, M1 Finance will refund to Suria Capital within 14days.