Refund Policy

Refund process

Suria Capital Helpdesk email to for refund requirement with transaction details:-

(1) MyDebit

CCC will create dispute case at MyDebit portal, bank will refund directly to end user within 14 to 30 days, depend on end user’s bank SOP.

(2) Credit Card

CCC will raise dispute to Credit Card team, Credit Card service provider will refund to end user within 14 days upon approved by Credit Card service provider.

(3) eWallet

CCC will inform M1 Finance, M1 Finance will refund to Suria Capital within 14days.